Skip to content
Write review For Business
  • Login

Contact Butlins Customer Service

How to Reach a Person at Butlins

Verified Contact Information
  • +44 330 100 6649
    For Existing Bookings

Customer Service:

  • +44 330 102 5290
    Family Fund
  • +44 330 102 5303
    Travel Agent

Accounting/ Billing:

  • +44 330 100 6657

Discounts/ Rewards/ Cashback:

  • +44 808 100 0707
    Tesco Clubcard Rewards

Media:

  • +44 144 220 3803
    Opt-out of Marketing Emails

Sales/ Reservations:

  • +44 330 100 9732
    20 or More
  • +44 330 100 6648
    Individual
Send Message

Butlins Emails:

Complaints/ Feedback
Customer Service
Holiday Protection
Discounts/ Rewards/ Cashback
Price Guarantee
Legal
Privacy Inquiries
Media
Press Inquiries
Technical Support
Description App Help
hello@butlins.com

Butlins Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Butlins Phone Number
+44 330 102 5290
Most Popular Butlins Email Address
feedback@butlins.com
Issue Resolution Rate
Low (6% reported full resolution)
Contact Method Distribution
24% phone, 76% email
Common Reasons for Contact
Product/ service, account and request for information
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Butlins?

How to Contact Butlins?

Butlins phone number for addressing issues with existing bookings is +44-330-100-6649. If you have questions about the family fund, dial +44-330-102-5290 and one of the company representatives will help you. To get connected with a travel agent, call +44-330-102-5303 to address all your inquiries.
If you don’t have much time, please avoid calling Butlins customer care on Friday as usually this is the busiest day of the week.

Butlins email address for general inquiries and requests is hello@butlins.com. To share a complaint or feedback about your experience with the company, drop a line at feedback@butlins.com.
To get information about holiday protection or address any issues connected with it, send a message to holidayprotection@butlins.com to get assistance.
If you have issues using the Butlins app and seek to contact tech support, send your report to apps@butlins.com.

The corporate headquarters is located in the UK. Customers who need to contact the company offline can send their correspondence to the following Butlins address: Bourne Leisure LTD, 1st Park Lane, Hemel Hempstead, Hertford HP2 4YL, United Kingdom. Sure, in case you need quick assistance, it’s better to contact the company via phone or email.

Butlins support phone lines that provide support on existing bookings operate Monday through Friday from 9 am to 7 pm. On Saturday and Sunday support agents are available from 9 am to 6 pm. The sales team is ready to assist you daily from 9 am to 9 pm.
To get more detailed information about the schedule of all support lines, please see the “Contact Us” page of the Butlins website.

Butlins website doesn’t have an option of contacting the support team via live chat or online inquiry form. However, you can quickly get connected with one of the support agents via phone. Please see the “Contact Us” page to find the full list of Butlins contact details.

PissedConsumer Club

Contact Information

Butlins Website:

Butlins Help Center:

Corporate Office Address:

Bourne Leisure LTD
1st Park Lane
Hemel Hempstead, Hertford HP2 4YL
United Kingdom

Other Info (opening hours):

Hours

Monday - Friday 9am - 7pm

Location

Data Protection Officer, Warner Leisure Hotels, 1 Park Lane,

Hemel Hempstead HP2 4YL

More contact details

Summary of Butlins Customer Service Calls

154 TOTAL
CALLS
00:00 AVG CALL
DURATION
6% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Butlins?

Product/ Service Question:

  • “Complaint”
  • “Heater no working”
  • “Broken oven”

Account Question:

  • “No one is replying to any of my emails”
  • “Locked out”
  • “Need code for disabled parking for 15th march to pick up daughter who is on crutches I have a blue badge ty”

Request for Information Question:

  • “Lost property and lack of response”
  • “Asking about assess card”
  • “To ask about any job availability”

Shipping and Delivery Question:

  • “I have asked for a letter to be sent out I have not received it and I have paid for it with Mary Matilda Thompson taken off it it is important please can you send it me out this is the third phone call I think somebody else has had my post”
  • “I haven't received my refund due to my holiday cancelled by yourselves”
  • “I drove almost 5hrs to get here yesterday, and didn't get a single sleep because the people staying above us were making unnecessary noise and the kids are playing with the stairs all night, have got 3 kids one of them i 1yr old, i need urgent help”

Payments and Charges Question:

  • “Not giving VIP wrist bands when paid for them.”
  • “Expensive charger left in challat, The Keys, SandCourt. Skegness, left today 23/12/2024.is there any chance it could be sent back to my home address I can pay postage. Amanda Hammond 16 Lime Court bingley Bd16 2bw. P”
  • “Payment”

Activation/ Cancellation Question:

  • “Cancelled booking”
  • “My booking been cancel I pause in full then added dinning on couple week after owed 166”

Refund Question:

  • “Refundp”
  • “Refund”

Employment Question:

  • “I applied for a job as a lifeguard at Skegness and I've not heard anything yet”
  • “Cleaning job”

Website/ Application Question:

  • “On site help”

Return/ Replace Question:

  • “Change guest”

Other Question:

  • “To pay”
  • “Roller skating”
  • “Challenging behaviour”

Compare Butlins Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Indeed UK
Indeed UK Customer Service
Pontins
Pontins Customer Service
Haven Holidays
Haven Holidays Customer Service

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

Write a review
Do you have something to say about Butlins? What happened? What can we help you with?
Submit review Don't show this popup
Butlins
Reviews Contacts Community